Integrating DevOps and ITIL

At first glance, a conflict between the DevOps practices, focusing on speed and agility, and ITIL best practices wanting control can be seen. A successful organization, however, need both, but does that work?

This course is about how to integrate DevOps principles with existing or new ITIL processes. It will show how to use DevOps principles for communication, cooperation, tools and automations to improve efficiency and effectiveness on the ITIL processes.

Length 2 days
Target group This 2-day course is intended for IT professionals who want to use the DevOps principles in their existing operating processes to improve delivery.
Exam At this moment, this course is not granting any certification.
Prerequisites Knowledge on the level of ITIL Foundation and DevOps Foundation as well as practical experience from IT operations and service management.

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