In today’s fast moving and highly competitive environment, a Lean thinking is essential to establish a sustainable base for fast value creation. You need to streamline your value creation streams end-to-end (from the customer, back to the customer).
Lean, an operational strategy of flow efficiency combining small batches with actionable feedback and organization learning, has proven that it can deliver services faster to market and more reliably than traditional strategies. It is not magic, it’s about continuous, daily improvements—the constant discipline of pursuing higher performance.
This is a ‘new’ Lean, beyond the assembly line, adapted to the specific challenges of knowledge work. Our goal is to make you not only proficient in its principles and practices, but also in how to install its necessary culture of continual learning and experimentation.