Taking an Intermediate exam
We need a copy of your relevant certificates when taking a ITIL® Lifecycle, MALC or Prince2 Practitioner exam. We also need a course certificate from an accredited ATO if you haven’t taken the course with us. You can email it to us at firstname.lastname@example.org
Take your exam anywhere with a Voucher
The exam are computer-based and can be taken anywhere, proctoring is done via webcam. You choose your desired time from available times. The voucher is valid for one year and can be booked no later than 4 hours before the exam (assuming there is a free time). We recommend booking the exam 1-2 weeks before you want to write to get the time you want. The exam is conducted through Peoplecert. You create an account at PeopleCert and book a time for your exam. For a quick and easy exam, you have the ability to check that your system is compatible with PeopleCert before starting the exam. You’ll need a voucher code from us to schedule an exam through your account in PeopleCert. Once you have booked a time for your exam you will receive a confirmation e-mail. In the confirmation email you will find instructions and a link to the certification. You must have your photo ID ready. When you are finished, your preliminary results will appear on the screen.
Cancel or reschedule an exam
Cancellation is done via your account with PeopleCert. To reschedule or cancel your exam, follow these steps:
- Log in to your account with PeopleCert.
- Go to My Exams and click Edit on the exam you want to cancel or reschedule.
- Select a new time for your exam.
- You’ll receive a booking confirmation via e-mail.