We have launched a new version of our courseware for ITIL Service Operation, version 1.3.0. Available as Print and E-book. The courseware is in english.

Main features in this update:

  • New structure in both printed and e-book with text directly together with the associated slides.
  • The e-book are updated with a totally new look and feel published in a new format that allows the students to answer the test exam questions directly in the e-book.
  • New exercises.

You can read the full release notes and course instructions in our knowledge base at our partner portal – ITIL Service Operation V1.3.0